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First vehicle was great. Had to return and switch in last day. Second vehicle was a little rough. Also vehicle was not ready. Waited 2 hours. Their booking agent was great. The staff that did the switch were a little less accommodating. I think manager came out and interjected. Took one hour from calling them at airport to drive off their lit with vehicle. I would try them again.
Agency reply:
Thank you. In transparency: We advised at your initial reservation that we could accommodate your reservation request except for the last day unless a switch in car is made as we were at 100% capacity. You agreed to this. We also contacted you to advise of an updated time for the pick-up of that second vehicle as we had a few issues impacting your pick-up time. You came early and we advised you to keep the car and return in couple hours. You chose instead to wait for the car of your own accord. We are hard-pressed to understand the issue as none of this was a surprise. We do however, extend an apology for any inconvenience caused by the delay on the switch-out and we appreciate your patronage, your desire for future business and the true acknowledgement of our service. We sincerely hope you enjoyed your holiday.
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Agency reply:
Thank you! We hope to see you again soon.
While the cars themselves may be a bit old and used, they are clean and in good working condition. What sets this organization apart, however, is the excellent and courteous service from all the staff. What a great and friendly group of people who really exemplify Cayman kindness!
Agency reply:
Thank you very much for your kind sentiments and acknowledgement of our team's service offering! It is greatly appreciated. We do wish to point out that less that 10 vehicles of our entire fleet are more than 4 years old with the vast majority being 2020 - 2022. Those 10 are due to be traded out end of year/early 2023. We appreciate that you shared that they are impeccably clean and that they are mechanically sound. We trust you enjoyed your holiday and thank you for making it SaveMore Rent A Car. We hope to see you again soon.
Kind and helpful staff. I have already recommended this agency to others.
Agency reply:
Thank you! We appreciate your business and hope to see you again soon.
We rented a car in Georgetown, Grand Cayman and drove it for five days. The car was a small Chevy sedan and performed very well.
We were very pleased with the agency and the personnel. They were courteous and helpful. The did just exactly what they promised
and the billing and refund of the deposit were handled to our satisfaction. We would certainly used them again. Good value!
Agency reply:
Thank you! Glad you enjoyed your holiday and for making it SaveMore Rent A Car
Great experience with the extremely friendly staff. The rental was fantastic and I will rent from this agency again.
Agency reply:
Thank you!
Shuttle service was greatly appreciated!
Shuttle service was greatly appreciated!
The guys at the car rental agency were fantastic to work with. Everybody from the driver who met us at the airport to the gentleman at the rental center were knowledgeable, friendly and extremely helpful. You made it an easy experience to rent a car with you.
The guys at the car rental agency were fantastic to work with. Everybody from the driver who met us at the airport to the gentleman at the rental center were knowledgeable, friendly and extremely helpful. You made it an easy experience to rent a car with you.