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Great experience
Overall pleasant & easy transaction!!!
Normally I rent from another company on Island online but because my timing was too short it was decline then I found this company and I am sorry I did not know about you guys before because everything with this company is great I have no complain. I was about to change my rent to a shorter day and when I call one agent they say it is OK. The next day I change and the agent was very patient with me. Thanks for your service of which I will have no doubt recommend anyone.
Agency reply:
Thank you! We are happy that you are happy. Looking forward to seeing you again soon.
All ok
Great company to rent a vehicle from. Very flexible, understanding and courteous.
Over 20 minutes late for airport pick up and then the employee was rude and unapologetic. Turns out he was owner of the company. Stay away from this place. Terrible customer service
We were in town for one day on our cruise. They were awesome, picked us up within 15 minutes of calling. They even made two trips to get our entire party of 5 to ther facility. They hooked us up with free WiFi while there to download maps and reach out to people back in the states. They even dropped us off immediately after we returned the car to our port. Get the full coverage insurance especially if your there for just a day. Driving on the left side with a right steering wheel is a trip:)
Car needed windshield washer fluid. Agent got some and put it in right away.
Location a little out of the way but free shuttle just took 10 min to arrive after hours because our flight was delayed.
Nick and the entire staff were amazing. They were very nice, honest and accommodating. He gave us back an additional insurance fee we selected over the internet, which he said was already covered in the insurance we selected. Nick sat in the car with my husband making sure he was comfortable with the controls. They even gave us a ride back to the shopping area of Georgetown after we dropped the car off. They exceeded our expectations!
Professional, polite and courteous service - staff goes over and above . Great locally owned business - I like to support the local economy and this is a small independent company with clean brand new cars