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Was quoted one price online and then a much higher one when we arrived. They tried to force us to use their insurance and were very rude about it. The car was very dirty. Will never use them again.
I rented the car online to be picked up at 12 noon…. I called and said I would be an hour late… they said no problems when I got there they did not have a car for me and said since I was an hour late they would have to go thru the “paperwork” to find my reservation. I waited for 45 minutes and then left. DO NOT GO HERE!!!!!
I thank the staff for their patience with payment and making it work for me. The only thing is that the zpass should be credited back when not used. Thank you again.
Pay a bit more and go with a reputable company rather than HDC. They tried the Rental Insurance Scam routine. My insurance covers all damage to rentals. They refused to accept it, wanting to sell me theirs which doubled the rate. After a long argument they agreed but charged a $1000 deposit. I returned the car in 100% good order with no fines, tolls, etc. After the deposit was refunded they charged $80 extra on the car with no explanation. Have begun a formal dispute. Stay far, far away..
No one ever responded to my email and no one reached out to me, so I had no idea how to get to their rental location from the airport and couldn't pick up the car. I had to rent from a different company.