I waited 2 hours before being picked up.
I was given the wrong car because mines wasn’t available.
My priced was increased due to unnecessary but forced to get insurance coverages.
I was promised a fee reduction due to a smaller vehicle but that was never honored.
Communication was poor and I was ignored every time I asked about my reservation vehicle or the rate reduction price.
Me dieron información incompleta, me hicieron perder mi tiempo y no pude rentar el carro finalmente. Una experiencia realmente desagradable, no lo recomendaría.
Good experience. Perks like charging you for only the gaz that is missing when you return it, and onot charging for a full tank, goes a long way compare to the other rental companies!
the personnel was really nice and friendly.
Additional mandatory insurance is always the issue and unfortunately adds consequent amount to your overall bill, so make sure you are aware that the final price of your rental will be quite higher than the price that was estimated when you book your car