Maxx
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The customer service I received was great. The van we rented was OK, it was well used and had some warning lights on the dash. The customer service representative assured us it had been checked out and everything was fine. My comment on this is if I am paying for a rental I should not get in and see warning lights on the dash.
Extra long wait for pick up at station.
Year and quality of vehicle sub standard
The van we had would alarm and all internal lights went on when you turned right
Vehicle also had brake and signal light out.
We had a second van reserved for a week later which I cancelled - They indicated they did not allow cancellations. To their credit they eventually cancelled second reservation.
A very bizarre cancellation policy and overall not a company I would use again or recommend.
Vehicle smelled poorly of locker room. No cancellation policy. Vehicles not equipped with microphone or PA technology.
Great experience. Will rent again in the future. Also went ahead and reviewed on Google.
Sunny was fantastic and the vehicle met all of our expectations. The price was excellent and the service was top-notch.
One of the front lights was broken when I picked up the van. Otherwise the experience was great.
Headlight was burnt out and issue with ignition key
Good quality vehicle but rental rate was very high.
I was given faulty airbag vehicle. Also tire pressure was low. Driving within few minutes there was two indications for this faulty airbag and low tire pressure. Despite of having baby and children’s in the vehicle, we should have expected good vehicle I have the photo of this notification showing in display.
It was a fantastic experience. Leading a team and having an opportunity to rent a big vehicle is hard sometimes, but with Maxx it was a piece of cake. Competitive prices, great website, no hidden fees (which I really hate) and a very simple check in process.