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This was the worst service I have ever received. When we arrived we requested a child seat and the driver didn’t bring one. Next the car door was broken and you couldn’t open from the inside. We were assured it had been checked however if that was the case the door would have been fixed. We asked what to do and he said there were no other vehicles so took it like that. Next we were driving in the highway in USA and something under the car snapped and fluid leaked everywhere leaving us on the
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Great vehicle for a great price. Enough space for bags and tons of room in between
The process was straightforward and easy. Maxx Car Rental is really the only option if you want to rent a 12 passenger vehicle. The car was, and in fairly good condition. Had no issues with their website, or their services.
Very helpful, and grateful the van was available on such short notice. Would have loved to have known sooner that I would be charged extra for "outside hours" pick-up. But happy they were accommodating. Will come back as needed.
Wanted details about the rental staff was not able to provide. Photos were mostly of a generic new vehicle, not the actual vehicle. After back and forth over phone and email, the vehicle was rented out without a courtesy notification and had to settle for another vehicle. Replacement vehicle was in rough shape. Armrests broken, seatbelt buckle broken, low tire pressure, airbag fault needing service.
Overall experience was great. Great staffs too.
Vehicle was old and rundown at what seemed like a very high price for less than satisfactory service.
The vehicles was not cleanly, there a number of water bottles and baby bottle under the seats. The vehicle had some damage which caused noises when driving especially make turns.
Good service, great pickup service.