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The response is fast and prompt. especially when I have my car broke down in Kingston, which they could immediately identify 2 services center near by for me to fix the car, which later came with only minor Fuse was burnt, it was fix within few horus instead of another day.
also it is flexible when I come to extend the car.
I rented 12 seater van. I picked up the van 11am and I was told to return it 9am the next morning. Rental suppose to be 24hrs not 22hrs. There damages all over the van. Brakes were very bad, broken driving mirror and customer service was also very poor
Second time with the rental company
Was great and professional. Was afraid of extra fees as I have had some bad experiences with other companies. But all was good.
Do it again
I paid after hour drop off fee but no one there while dropping off to do the inspection but were asked to drop the key in the box which doesn't make sense for that fee.
Easy to use service
Everything was great and promised, thus I am very happy to use them as well as recommend them again.
It's been almost 3 month since my rental end and I still didn't get the $300 deposit back.
Cancellation policy for rental of larger vehicles (48 hours in advance) would be appreciated, as our use is weather dependent, thus being able to cancel and reschedule for another day would have been a great opportunity.