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Easy to use service
Everything was great and promised, thus I am very happy to use them as well as recommend them again.
It's been almost 3 month since my rental end and I still didn't get the $300 deposit back.
Cancellation policy for rental of larger vehicles (48 hours in advance) would be appreciated, as our use is weather dependent, thus being able to cancel and reschedule for another day would have been a great opportunity.
We were picked up at the toronto airport promptly using the same car that we are renting, but the driver seems to be in a rush to pick us up that I didnt have the time to install my child’s carseat properly before driving off to their car rental office. We rented a 12 seater van, rental rate is reasonable and the van worked fine although a little old. Upon returning the van, we were dropped off at our hotel. General experience is satisfactory. Will rent with this company again in the future.
Everything went smoothly and easy. Very nice people
Overall, our experience renting a 12-passenger van from this agency was great from pickup to drop-off.
Everything was good !
No public transportation to the location, no passenger pick up, the rear head rest was missing, one tail light was not working, and when informed asked to go their mechanic, it that cost me 11 kms and 1 hour, when settling the bill, no consideration for that fact in calculating additional kms.
The van we rented was ok but unfortunately, the renter before us had put a big dent on one side of the vehicle which made it looked awkward and friends thought that we did it. A lot of explanation is needed to clarify the situation. Vehicle in that condition should only be rented out after fixing.