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The desk clerk, I believe her name was Liliana, was a great help. Very courteous, refreshingly helpful with directions and very friendly.
Way too much air freshener in side... we had to drive with windows open for 30 minutes to air out car
No complaints. A good rental experience.
Had some minor issues with the car
I have rented from MCar three times and will continue to rent from them. Everyone, from the front desk to the crew that gives you your car are so professional and courteous. Would totally recommend!
The shuttle bus from the airport does not come close to every 10 minutes, it's closer to 30 min. Then when I got to the location to get the car, there was one person in front of me, and from the time I walked into the rental shop, to the time I walked out and to the garage where the car is, took well over an hour. The car did not have a full tank of gas, and there was not a USB, which is the only thing I said I needed while renting it. I would never rent from this company again, or refer them
MCAR has the best cars of any car rental agency i have ever used. I travel regularly and nothing compares. I would encourage any business traveler to become an express users, and your car and paperwork will be ready. The staff is energized and love their jobs. You will feel their pride. It shows in the clean and polished cars they present to you. It is truly an amazing place to rent and the best part of my trip.
The best part of renting from MCAR is the pride shown by everyone who works at this firm. They know it is really special, the cars are meticulously cared for, always super clean and polished. They greet you with a smile and your car is processed quickly. Within 15 minutes or less you are driving away energized with the same pride the staff shares with you.
It took over 25 minutes to get picked up by Joes airport shuttle. I arrived at 9:30 AM on Wednesday. This was not usual as i have rented multiple times from MCAr in the past.
Absolutely the best car rental experience I have ever had. Whenever I am in Los Angeles I will be renting from MCar. Thanks for the great service!