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There was a hold-up between talking at the counter and waiting at the counter for the car to be ready--would probably be improved by having people sit in the lobby and wait for their name to come up on a screen when the car is available or something. Otherwise it was super easy and a great value. Thank you!
The car was excellent and the no wait in line was the best part.
Best kept secret!
Great service. Thanks
Overall, the experience was very positive.
As a CX professional, I find this survey flawed. Additionally, the process for providing feedback is too burdensome to receive the response rates I'm sure you're seeking.
Quick and friendly. Good value compared to others when looking.
Thanks!
Midway was great. The car looked brand new and I got a great rate.
Very nice people, and they have no line ups. Their cars are in good shape.