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Great
The service was helpful, friendly, and got me in and out of the office at both pickup and drop off. Next time I come to L.A. I will definitely book another rental here.
First time renter very satisfied
I never heard of this company before and was reluctant, but rented anyway. So glad we did! No wait on the way to the car pick up or on the way back to the airport. I will recommend this place to everyone! Best rental place we’ve had!
We had an issue with our first car, but Midway quickly swapped our car for a similar model with no hassel.
Midway Car Rental is the best rental car agency at LAX ... far superior to every other rental car experience I have had at LAX.
Couldn't bask for more, everything was smooth and it was over expection
Everything was perfect. There was a lot of people when I pick up the car so we had to wait a bit longer than I would like but it was not the staff fault.
You could have more agents at the LAX location. 2 of the 3 agents were involved in complicated transactions so a long line formed for the 1 agent left
I changed original arrival time on line a few days prior to arrival. The car was not available when we arrived, even with the changed arrival time. I was offered an upgrade (at a cost) to a very nice Honda CRV, brand new or wait three hours for the car I reserved..I feel a bit like they always try to upcharge you. The transport to and from the airport was good. Instructions were good upon arrival. My only complaint would be that we were dropped at arrivals with no explanation on where to go.