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Overall, the check-in/out was quick and efficient. Great experience, and better than the big national brands in the area.
Wish it had been clearer that Midway uses a third-party shuttle service that picks up at a different spot than most of the national rental car agencies. Plus in the time I waited for a Joe's shuttle, 2-3 shuttles from other companies came by. On return to airport, shuttle service was much more prompt.
Car was in great shape mechanically, but interior had seen some tough renters and had stains and cigarette burns.
Fantastic customer service
Our category of car was not available so we received a free upgrade to a brand new 2016 Camry - we liked our car very much and the drop-off service was excellent as well!
top shelf service
always treated well at the LAX location so we keep coming back.
Loved you guys! When I got back to Oregon called to book for December and was told she would call me back. Never got the call. I will call back today though.
Agent who helped me was very friendly and fast at her job. Made it easy. Great experience as always. Only thing was the car I got had stains on all the seats, which was fine, but didn't look very nice.
Everybody here was awesome to work with..No lines and in and out fast!! Thanks guys! you rock!!
Justin Killian
I know I've only rented from you guys twice now, but each experience has been so flawlessly quick and easy. The rates, service, and vehicles cannot be beat. I can't imagine renting from anywhere else when I'm in LA. Thanks!