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I loved the smooth transition of being picked up, dropped off, and picked up , also, with the after hours drop ,and turning the keys into joes. I never had to worry about anything . The car was new, and very clean , Thanks so much. Will rent from you again for sure .
I absolutely loved everything about renting with Midway Car Rental! There was less than a 5 minute wait for the shuttle and the office process took less than ten minutes. The car was clean and ran perfectly. Midway is now my go-to car rental company whenever I am in LA!
The compact cars are the size of the economy cars at other agencies. It is difficult to book the appropriate size car when there are variations like this.
My car was too small, but the next size up is generally too large (at other agencies). It would be nice to put an accurate picture with the car types.
Thanks!
I lost a water bottle and i called in and I hope they will help me look for it :)
Prices quoted were better than I could get through my work discount programs. Vehicle was immaculate, and service was fast on pick up and drop off. I will definitely recommend to family/friends, and use again on next visit. The only small issuewe had was on arrival to LAX. We took the "rental" shuttle from the airport that took us to a rental lot for other companies. They took us back to the airport and we found a Joe's shuttle. Maybe another email the day before pick up is scheduled would help.
great overall experience. wish you were in more cities.
N/A
all good
The agency is overbooked for compact cars. The car was not washed during pickup, and some detail dents and window cracks cannot be seen in the dark garage light. This agency tend to pick customers for car damages for more money. I would not rent cars from them again. Rated 1 star.
Small and personal quick and efficient. Where have you guys been all my lives? Goodbye Hertz, Avis, and Budget. Seriously - you guys differentiated your service and left and impression. No wait either!