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I love using Midway. Although I wish there was a "loyalty program."
I rented at LAX and the provided document discussing LA tolls was inaccurate (e.g. Fastrak), which created extra costs for me as I used the tolls as described on the sheet only to end up with fines. The staff wasn't overly understanding of the mistake, which added irritation. Other than that the experience was flawless.
The car that we received was great! The staff at the Santa Monica location was very informative and got us into our car in no time. Dropping the car off at LAX was a little more stressful due to the location and waiting on a shuttle but all in all it was a great experience. Would definitely go through Midway again!
It was confusing to me why a precise walk around the vehicle was performed as I had booked the damage waiver anyway. Other companies just save the walk around when that is the case.
Overall the rental experience with Midway was easy and convenient. The staff were courteous, from the moment we picked up the car to the moment we dropped it off. The value is good too, and the car served our needs. We would definitely come back again and recommend this service to our friends.
It was great to rent the car at Midway and will definitely recommend to others.
Easy and fast. Nice selections available.
Rental was very smooth/friendly. Car was the one I'd reserved - clean w/ a full tank of gas. Shuttle to/from airport was quick easy. Great experience, great rate, thanks.
Entire rental experience was excellent. Would rent again from Midway if travelling in LA.
Came out to be a little more expensive then I was told but it was overall a good experience