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Super easy, quick, and most importantly friendly staff to guide us through the process. Thanks!
On pickup, the staff were exceptionally cheerful and helpful. The excellent coffee was a bonus. The car was quite nice, and did the job perfectly. On return, the staff were also very friendly, and ended up giving me a ride directly to my hotel, an unexpected but huge help to my evening. I'll definitely be renting from Midway again.
Friendly and knowledgeable staff makes the experience great. Thanks!
The free upgrade was very much appreciated, desk staff very friendly, and mostly efficient.
Everything met or exceeded expectations. We'd definitely rent from Midway again.
I have been a consistent renter at Midway LAX the past 4 years, approx 4 times a yr. Last week I needed a car for 3 to 4 days, staring on a Wed or Thurs returning on Mon. The rate quoted to me was $45/day, plus taxes and fees.That sounded expensive to me for the smallest vehicle. I shopped around and saw $11 rates elsewhere. When I asked your counter agent to look for a better rate he was very unhelpful. I rented for 1 day, and rented 3 days elsewhere for the price of 1 day with Midway. Sorry.
paco in particular is a fantastic part of your team. smart, helpful, cheery, competent, and a real caring human.
I really liked how quickly we were able to get a shuttle to and from the airport.
After returning the car,at Lax Airport office, I left my mobile inside, just 30 min after I went back, and my mobile
was at Midway office, thank you for your honesty.
Great experience. Rental price was $100 cheaper than the big brands. Got complimentary upgrade, and enjoyed driving the vehicle (Ford Fusion). Would recommend to family/friends.