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Great and easy car rental experience.
I was so worried about renting a car after reading the terrible reviews for most car rental companies. Then I came across Midway and was pleasantly surprised to find good reviews . They did not disappoint and I would rent from them again and a heartbeat .
extremely disappointed with Midway, after been a loyal customer for years i will never use Midway again and make sure all my colleagues also don't! i have had 2 bad experiences with them in the past 2 months and just so disappointed.
poor management, both times couldn't even get a manager on the phone to discuss my issues which means its just a poorly run car rental organisation!
never been so let down by any car rental company in my life. just WOW
The only complaint is, because I showed up approximately 30 minutes earlier than the scheduled 11:00 a.m. rental appointment. It took 45 minutes to get the car I requested and processed.
Picking up the vehicle took some time - about 10 minutes at the counter, another 15 minutes waiting for the car. Midway does a really thorough job taking photos of the exterior of the car, which made me nervous. But overall it was a hassle-free experience.
Great first experience renting a car at this particular agency. I was more then satisfied. Jasmine Perla, was very professional and friendly. She is a perle rare as her name. She got me the very best car available, everything was just simple and clear as crystal. She explained my responsibilities, she filled up gasoline in the car. She called later when she found my sunglasses left in the car. I had a great value for the money I paid. Zero complain. I am happy. Definitely, I'll recommend.
Hi, We were charged an extra day after bringing it back a few hours later, however when we spoke to the agency in the morning they said it was ok to bring back and never mentioned we were going to be overcharged. Looking to get our money back for the 2 hours we were over and not charged the whole day.
it was good.
The only car rental service I will use while in California
Thank you so much for letting be a customer of your company!