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The car was not clean. The tank was only half full and the AC didn't work properly. This made for an uncomfortable trip in hot So. Cal weather. I told the rep what was wrong when I returned the car and he took no action!
Te auto had a lot of scratches, and sounds very bad te engine and the rear suspention, is the first time this happen.
Cost was ~20% higher than online estimate when making reservation.
Thanks for making my trip to Vegas memorable!
We are very pleased with the service.
Had to call agency in because shuttle did not arrive after twenty minutes at LAX. After being dropped off, I was told to walk around building where office was located. It was 9 pm and it wasn't just around a corner but around three quarters of a building. It was hardly a short walk.
The car was loaded with dents and scuffs even though it only had 13K miles. The windows were filthy and there was garbage in the rear seat area. Drop off when without a hitch but will reconsider next time.
Pleasantly surprised
Great car and service
GREAT STAFF, EXCEPT THE JOE'S SHUTTLE THEY TAKE SO LONG TO PICK UP PEOPLE
You guys are doing an awesome job. Thanks so much.