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I do like Midway rental (this was our second time renting) but I was a bit shocked at the price you charged for filling up gas. Obviously there is always a markup when the rental company has to fill up but I have never sen a 100% markup on the price of gas sold at the pump. Sorry... having a really hard time swallowing that.
Pick-up from LAX could have been a bit faster -- need more frequent buses. Was waited on promptly at the office. Lady was friendly, efficient and didn't try hard to upsell me on insurance, etc. -- which I appreciate a LOT. I avoid going to car rental places that try to sell me hard on insurance and optionals or guilt me for not taking them. Would absolutely use Midway again.
Terrific service!!! Thank you, Midway Car Rental!!!
fast and easy
First time renting with Midway. Great experience! I'm impressed.
Good car, but agency was understaffed.
It was GREAT!!!
I suggest making the LAX pick-up instructions in the email look less like advertisements as my mind automatically ignored them when I was looking for shuttle information. After waiting at the car rental pick-up spot for a while, I eventually took a cab over to Midway because I could not find a paragraph in the email that explained the pick-up process. Obviously, this is me being an idiot, but had the pick-up instructions looked more like instructions I would have not had any difficulty.
I am beyond satisfied with you great service and the quality of vehicles you provide.
I will recommend and use you every time.
I really enjoy renting from Midway. The only issues I have ever had were with the pick up service through Joe's Parking shuttles. This past trip I waited a little over 20 minutes for the shuttle. When the driver arrive, he just waited in his seat for me to board. He was not friendly or helpful.