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Everything is very nice, but it would be great if they work 24/7.
Very corteous and helpful people. Very knowledgeable and friendly. Very quick and
Thorough.
Fast service and love the rental rates. 3 forms of ID is a bit excessive and the penalty/ amount of documentation to use a debit card is a bit much.
They wrote the incorrect mileage down when we rented the car. We never received an email of the video inspection walk through as stated during the walk through when we picked up the car. We had only rented the car for 12 hours from 8:30am returning it the same night around 8:45pm the wrote we drove 1,485 miles in 12 hours which is humanly impossible. Since we never received the video inspection walk through emailed to us we were concerned they didn't take correct accurate records.
The wait wasn't long, the shuttle service from airport pick up to car rental was quick, and the car was in mint condition. I would rent again from M Car.
They gave us a much better car than originally requested. Traveling around Southern California in a mustang convertible was awesome!
They gave us a much better car than originally requested. Traveling around Southern California in a mustang convertible was awesome!
Good
Beautiful car, excellent service.
You made it very easy--thank you!