When I arrived at airport and called for pickup, agent informed me that no cars were available even though I had a confirmation.
Horrible business practice. However I can inform travelers, would definitely not recommend this car rental company.
the car was the worst car that I have ever seen. Absolutely falling apart , disgusting, stains everywhere, unbelievable amount of dents and scratches, bumper hanging on by silicone glue - it was completely embarrassing to drive with our friends in the car. I cannot believe that this car is actually rented out to people. Staff was nice and no complaints about the staff - this is about the car itself. GROSS!
When I rented the car no information on the requirement for proof of insurance appeared. I knew about this requirement only when turning on my phone in the plane once we landed! The only proof I could get at the late hour was my 16-year-old son taking a photo of an expired insurance card. The agent refused to rent me the car and I had to get a ride back to the main car rental facilty, and no other company had available cars. I took Ubers the entire time in New Orleans. Well over $125. Disatisfid