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Car was stained and light odor.
Good well-maintained car, helpful people
Good well-maintained car, helpful people
Get what you pay for
I canceled my reservation. Kindly refund my money.
Thank you,
Aleta Broussard
919-697-9457
The car I received was badly beaten but driveable. Very surprised that I was given this vehicle, but I made the most of it.
Office staff was really nice.
I'll never book a reservation with NOLA Rent A Car again. I arrived with my 10 month old only to find out they didn't have the infant seat I requested. I spoke to someone on their staff earlier who saw my reservation and never mentioned a car seat would be a problem. I also mentioned with my baby as I called them for pick up and still nothing. They blamed it on the third-party site that I booked through (Car Rental Express) because they allowed me to check "infant seat" as an extra. Never again
Ms. Lauren was very efficient and pleasant to collaborate on the rental
She has that friendly demeanor that typify the New Orleans perspective to put tourists at ease when visiting.
I rented though Kayak so I could compare final price including all taxes and fees. Nola Rent A Car was the cheapest, and there were no surprises when I got to the desk. Picking up the car was fast and easy. They were very responsive by text, and a real person answered the phone when I called them to extend my rental (no automated menus). No problems with the car either. This was just a far nicer experience than my recent rentals from the big companies.