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It did take a long time to be checked in once I was at the rental place. If I would have known that I needed to have my insurance checked, I could have brought a paper along with this info, also with my license. As it was it took about 1/2 hour to get my car and go. If I would have had a definate deadline, I would have been frustrated and late. But the service was good and the car good. Thanks.
Saturday hours could be longer. We had to wait 3 hours at airport for our flight because this office closes mid-day. Staff was very kind and helpful. We will be using this company again!
this was an excellent choice -- saved a considerable amount of money from the airport car rental agencies - no problem at all with the pick up or drop off after returning the car
It was excellent- I will never rent form the large national brands again.
Very economical
It was fine.
the only thing i find very unexceptable is charing a fee to extend your car rental.
At first, I was a little scared renting form companys other than Budget, Dollar, Hertz, and Enterprise. I've always had good service through them and never would have thought anyone could compare. I was wrong! I just landed from a 17 hr flight and was hungry, tired, and irritated. I hoped that I didnt have to wait long at the rental compnay like I normally do. I got to the office, checked in, was given an upgrade, and served with a simile and out in less than 10 minutes. Service at its best!
had to return 1st rental since wheel vibration was so bad.Could never reach anyone on 2 office Nu-Car phone numbers - tried 22 times!
The gas tank was not completely full when I got the car (about 7/8th of a tank) and the car was in need of new tires.