Not having to wait in line like you do at other rental car companies was terrific. Partnered with being able to drive a Tesla at a cheaper price than Hertz or Enterprise. This is a must-do experience!
Reservation was made 5 hours prior to reservation time, and reservation was not processed and approved until 20 minutes before reservation time. When reservation finally was assigned, it was at a different location because original location did not have any vehicles left. Other location was an additional 20 minutes away which when combined with the late turnaround lead to a poor experience.