They did not have a car. I wasted 2 hrs commuting off site on my own from airport. Staff were not helpful. They still has my deposit of $800 which should have been returned to me since I did not get car.
Great experience! They had our car running with AC on when we arrived!
Shop was right by airport with free, prompt shuttle.
There is a hefty deposit/hold of $800, but will release after 21 days. Hopefully?
Wow - amazing experience with Ross rental.
The staff were extremely accommodating and friendly. The car was clean and ready. The transaction was super smooth. The communication by WhatsApp was perfect!
I highly recommend Ross and will absolutely be ent with them again !!
Outstanding experience with Ross. I was picked up in the car that I was renting which is a huge benefit when traveling with lots of luggage. The staff was very friendly. Car was spotless, facilities very clean and modern. The rates were cheaper than most of the big names and service was impeccable. The check out and in process was lightyears quicker than other places that I've rented. I wish Ross was available everywhere I traveled! Thank you, team, for a great experience.