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Great value and service I wish you had options for people carries for more that 7 people but I would use you guys again
Agency reply:
We appreciate your comments and thank you for your business.
Team Routes Toronto
I was picked up at the airport promptly. My car rental was upgraded free of charge. The vehicle was clean. The staff was excellent. When I brought the vehicle back, I was running late and they brought me right to the terminal. That's probably save me 15 minutes or so which was helpful. I will definitely rent my vehicle there again when I go to Toronto again. Thanks again.
Agency reply:
We strive to provide an outstanding experience to all of our customers, and we are delighted to know we accomplished this while you were here. It was our pleasure serving you, and we hope to be your car rental choice every time you visit Toronto.
Team Routes Toronto
Overall good experience
Agency reply:
Thank you !!
All around ease-full and pleasant experience. Will rent from this agency again when I return
Agency reply:
We Thank you for your Business and hope to see you again.
Team Routes Ottawa
none
Agency reply:
Thank you !!
We had excellent service from the moment we said hello to good-bye. The vehicle surpassed our expectations and the staff were extremely friendly and efficient. We will be renting from them again. Thank you
Agency reply:
Thank you for the wonderful review! It was our pleasure hosting you, and we hope to see you again soon.
Team Routes
I am a regular traveler and would like to have a spacial deals for frequent customers
Agency reply:
We always have promotions on our website for our repeat customers. We thank you for your repeat business!!
Team Routes Toronto
When I picked up I informed the trainee that I may either extend or drop off a day early. He called over an other individual and I over hear her say that the daily billed rate would be calculated based on my rate per day. I dropped off the car over 24 hours early and the agent told me if he could not take any money off the bill. I think this was a extremely poor business practice for keeping a customer base refunding the appropriate daily rate would have been the right thing to do.
Agency reply:
The refund on a reservation depends on the source and type of reservation. Your reservation was at a promotional rate of fixed return so unfortunately there was no refund for early return. We do thank you for your feedback and truly appreciate your business.
Team Routes Toronto
the vehicle i booked was upgraded. And when i returned the staff was very understanding.
Agency reply:
Glad to know you enjoyed the free upgrade. Looking forward to serve you again.
Team Routes Toronto
nice
Agency reply:
Thank you !! Looking forward to serve you again.