REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Great service
Agency reply:
Thank you !!
It was good. A bit far from airport though.
Agency reply:
Thank you for the feedback. Yes we are around 2 miles from the airport.
Team Routes Toronto
Overall, a great experience. The rental vehicle was very helpful for us.
Agency reply:
Thank you for taking the time to share your feedback, and we look forward to your return visit!
The choice of vehicle was great, the staff were courteous and the cost in line with other off airport rentals. Unfortunately however, I wouldn't recommend Routes to anyone else. The challenge is the lack of staff to run this location. This resulted in me calling them 3 times for the off airport pick up and waiting 50 minutes before being picked up. Then a further 30 minutes at the rental location for my vehicle. The guys there informed me this was their regular staffing level, which is a shame.
Agency reply:
It's good to know you were impressed with the vehicle and the service provided by our attentive staff . However, we are sorry for the inconvenience caused due to delay in the shuttle bus although this is not something common with any location. We appreciate your business and hope to welcome you back soon.
Team Routes Toronto
It was a good experience to have a car from ROUTES. The staff performed excellent.
Agency reply:
Thank you !!It was great to have you here, and we hope to see you again soon.
the location is good and the price was great
Agency reply:
Thank you for the wonderful review!
Great customer service from Saif
Agency reply:
Thank you !!
Team Routes Toronto