REASON TO LOVE RENTER

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My vehicle was upgraded...which is always great!
Agency reply:
Good to know you enjoyed the free upgrade.
Tue Jan 17, 2017 - Renter Review

Great!
Agency reply:
Thank you !!
Tue Jan 17, 2017 - Renter Review

Prompt and very nice. Gave me a ride back and made my flight back home
Agency reply:
Glad to know you enjoyed our service !!
Mon Jan 16, 2017 - Renter Review

The car was unclean, oil change was over due by 1800kms, no washer fluid in the middle of the winters, the car used to shake when applied breaks at higher speed
Mon Jan 16, 2017 - Renter Review

The company did not have an office at the airport for which I made a reservation so I went to the competition. Terrible
Agency reply:
All reservation websites display us as an offsite car rental company. Depending on the reservation website this is indicate by Call for Pickup/Shuttle, Shuttle to Counter and/or Car. or Off Terminal. - Routes YYZ
Thu Jan 12, 2017 - Renter Review

service was not bad, great value for money.
Agency reply:
Glad to know that you have liked our services. Thanks for your feedback.
Tue Jan 10, 2017 - Renter Review

They are good.
Agency reply:
thank you soo much!
Mon Jan 9, 2017 - Renter Review

Extremely dissatisfied, usually when companies say unlimited mileage, it is usually unlimited. This company is a scam..they put it in fine prints that you have to show your boarding pass to qualify for free mileage- which is written in fine prints. Who reads the fine prints for car rental and that too for mileage. On top of that, the location is stated as off Pearson Airport. This should mean that you are 1-2 mins away from airport and not 10 mins drive away. SCAMMERS
Agency reply:
Hi Ehsan, We do understand your frustration, but we can not rent to Ontario G2 Licenses holder due to Ontario insurance regulation and it is clearly mentioned in Terms
Mon Jan 9, 2017 - Renter Review

Unfortunately nobody contacted me , no one called no one replied to my e mail, so i had to go different way then renting from them. Thank you
Agency reply:
Hi Robert, We applogize for all the inconvenience. Team Routes
Sun Jan 8, 2017 - Renter Review