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It was overall great! My shuttle to the airport was also good very friendly guy. The only thing was the rate was never changed in the system and almost got charged 48$ more then it should have been if I didn't check it.
Agency reply:
Apologies for the misunderstanding but glad to know you had good experience.
The agent was really nice and attentive! The driver was about to leave when I got there to drop off but waited till i was done and i had a flight to catch right away. I made my flight ! I will def come back !! 😊
Agency reply:
Will definitely look forward to serve you again !!
No issues, fast and effective
Agency reply:
Great !! Thanks for sharing your pleasant experience with us.
The whole process, rent and rerurn, took less than 10 minutes. i am very satisfied. Thank you.
Agency reply:
Glad to know that you liked our quick service. Hope to serve you again.
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Great price excellent service .Definitely, will recommend.
Agency reply:
Thank you !!
The people at routes were very fair and helpful. When I had questions they were very patient and walked me through everything. I asked for extra days at the same rate and they happily obliged. Good value! I would definitely use them again.
Agency reply:
Thank you for renting with us. We will continue to give you our best
Team Routes!
The experience was great. A little less than a full tank of fuel, however, and I had to bring it back full. But for a tenner a day, no real reason to complain.
Agency reply:
We do appreciate the fact that you had good experience with us and will continue to give our best!!
Worst service ever
Agency reply:
Hi Jennifer,
We are disappointed to hear you had a less than exceptional service experience.
As per the notes in your file, the rental agent gave you a good break and in fact was appreciating the fact that we did accommodate you. So I was really surprised to get this feedback. Hopefully will try to do even better next time. Thank you for your business.
Great Customer Service. Friendly and courteous.
Agency reply:
Thank you !!