REASON TO LOVE RENTER
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all staff are very accomodating.
Agency reply:
Thank you very much. We try our best of accommodate every customer's need.
I was about to miss my flight because of late opening of the office; however, the driver told me they will be open from 7:00 am but they open at 8:00.
Agency reply:
Our hours of operations are clearly posted at each location and also on the reservation website under location info.
Was a fair service for a good price
Agency reply:
It has always been our goal to give our customers the best value for their money
I was very satisfied..will come back again!
Agency reply:
Looking forward to serve you !!!
Everything worked out well except for the bit of a wait at the airport and shuttle to the location of the rental We were very happy that they offered an upgrade for us
Needs to improve customer service
Agency reply:
Please note customer service is of utmost importance to us. Upon checking our record we found everything went smoothly with your rental. There is note that you had called about a item left in the vehicle, even though we are not responsible for items left behind in the car every effort was made to look for it.
Good
At first I was concerned that the agency wasn't on site at the airport but once I became familiar with the link train and shuttle it actually worked out better as I avoided rush hour traffic problems.
Agency reply:
Glad to know everything worked out well for you.
I like the dealing of Mr tariq at rotura Car rental
Agency reply:
Thanks
The car smelt like smoke really bad I thought i paid in canadian they charge us other than that it was good thanks
Agency reply:
Smoking is not permitted in our rental vehicles as indicated by signs posted in our office and on the rental agreement itself. In spite of the above you still got one with smoke smell please inform our staff and they will provide you with an alternate vehicle. All charges are made in local currency as indicated on your reservation.