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Unfortunately I was extremely disappointed with the service.
Agency reply:
Our records indicate the rental went smoothly and that there were no issues. You were also upgraded to a Premium SUV at no additional cost.
Grea
t cars
Agency reply:
Thanks
Rented from Ottawa Routes , very good service and brand new car. I will rent from them again and again.
Agency reply:
Thank you
Very friendly environment the service was great and great prices as well the upgrade offered was very helpful GPS was what I needed the most and most of their cars are new
Agency reply:
Thank you and were glad to hear the GPS was of great help
Got an amazing upgraded brand new truck
Elaine was a sweetheart and I would love to do business again with routes car rentals
Agency reply:
Thank you
Awesome job keep up the great work!!
comment
I am very happy with Route for rental cars.
When I called, I was told that facility would close at 8pm but I was never told that the pick up day was considered a holiday in Canada and would close at 5pm. I was stuck and had to wait until the following day to pick up the vehicle.
Agency reply:
Our business hours including the statutory holidays are listed at the reservation source.