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Good Job
Yhey didn't have my car and rented me a van.. Even tho I explained that was too large I was uncomfortable driving a large van, that was all they had. If you do not have the invention Orly please do not make it available to reserve.. This is not the local staff receiving poor and below expectations, this is the fundamental crap of your company, bait and switch... If the wanted a van I would have reserved one
Very good price and wonderful service .My rental was upgraded to a brand new Car .will come back for sure.
The service, rental budget and vehicle were great and wonder. Will surely recommend this agency to others. Just a little mistake that I waited 45 min. for pick up at the airport which should only take 10 min. from the agency to come. Even though, I am well pleased with this agency for the staff good manner.
The car was not what I asked for. I asked for Toyota Corolla, received Nissan Altima. The Nissan was quite scratched up and was probably near the end of its "presentable" life span, but worked well.
The big advantage was the price. One small quibble: the car didn't have a snow brush or scraper.
did not like that it was an off site agency and had to make our own transportation back to the airport but given the cost we understand. you get what you pay for.
however, the car windows inside were disgustingly filthy and visibility was extremely poor. we had to get them cleaned which was out of pocket.
there was no snow or ice scrapper in the vehicle either and we were left to use our own devices to clear the car of the ice and snow that fell during the time we had it. not good!!
The people with whom we worked were very friendly and helpful. Good value, particularly considering the season of our rental. I would definitely chose Routes for Calgary car rentals in the future.
I have rented 5 to 6 times from this agency. They are pretty competitive and good in general. Keep up the competitive pricing!
Good service,better price ,quick shuttle service,I was served with a brand new car ..
I am happy to choose this company .