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Friendly staff and great service. Exceptional vehicles for a great price. We ended our trip short and were refunded with no questions asked. We will be back and will rent from Rugged again.

Report abuse Mon Mar 30, 2020 - Renter Review

This was our second time renting and we were even more pleased than the first time. It’s so nice to know we will get the 4x4 we wanted. Even though Mother Nature didn’t cooperate with snow after all. We were thrilled they were able to accommodate our unexpected date changes. We’ll be back for sure.

Report abuse Fri Mar 27, 2020 - DD Watergirl

Much better than corporates. More personal service and could book and received the specific car I needed. With corporates it is a lucky dip if you require a specific type of vehicle, even if you book months ahead. Rugged Rental will be who I use ex Salt Lake

Report abuse Thu Mar 26, 2020 - Renter Review

Always prompt on pickup and return from the airport. Never a wait to pick up the vehicle when arriving at the rental location.

Report abuse Tue Mar 24, 2020 - Renter Review

I have been renting from Rugged Rental for perhaps 10 years for spring skiing. They are responsive, attentive and helpful. Plus, the cars / trucks are good and the rates are so much better than "on airport". I wouldn't think of going elsewhere.

Report abuse Tue Mar 24, 2020 - Renter Review

I had never drove a diesel truck before and half way through my trip it ran out of exhaust fluid. I didn’t know how serious it was. I was nervous about it most of the trip. I would recommend that the staff keep an eye out for items like that so the customer doesn’t have to worry about it. Other than that my experience was great.

Report abuse Tue Mar 24, 2020 - CHUCK

Great value and a clean vehicle was ready. No lines like the big agencies. And best of all a guaranteed 4 wheel vehicle(bigger agencies cannot guarantee this as we have found out) which is needed to get up and down Powder Mountain access road when there is snow. Will recommend to all of our friends up there who need to rent.

Report abuse Tue Mar 24, 2020 - Renter Review

Easy rental. Accommodated an early return when pandemic cancelled our vacation

Report abuse Sun Mar 22, 2020 - Renter Review

Rugged Rental is my go to rental agency when in Salt Lake City.

Report abuse Sun Mar 22, 2020 - Renter Review

Taylor was great! Gave us some tips on where to go while in Moab.

Report abuse Sun Mar 22, 2020 - Katy