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Great value and a clean vehicle was ready. No lines like the big agencies. And best of all a guaranteed 4 wheel vehicle(bigger agencies cannot guarantee this as we have found out) which is needed to get up and down Powder Mountain access road when there is snow. Will recommend to all of our friends up there who need to rent.
Easy rental. Accommodated an early return when pandemic cancelled our vacation
Rugged Rental is my go to rental agency when in Salt Lake City.
Taylor was great! Gave us some tips on where to go while in Moab.
Our plans were cut short due to COVID-19. Rugged Rentals staff were so accommodating and kind through the ordeal and credited our unused days. Great bunch of employees and good value for the vehicle rented.
We had to cut our trip short with the Coronavirus shutdown, but they had easy to follow vehicle return instructions for off hours and no-hassle refund/return for unused days. Would definitely use again when we return!
This is by far the best car rental experience you can have. It's fast, efficient, courteous, professional and priced right.
Was the best rental experience ever had...from start to finish was simple, stressfree, and a very pleasant experience. Will definitely use again and highly recommend !
Great car, great people. Picked us up when they were supposed to.
No problems
Ordered a 4x4 with ski racks... got a beautiful auto however without snow tires. Snow tires are required for some ski areas.