REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
The only bad thing I can say is that the truck tires didn’t have much tread left which was concerning in winter/mountain driving.
Best car rental company I’ve ever dealt with.
The staff was great. The problem was that it took one hour to find my vehicle.
I was at my hotel in Salt lake city. The valet pulled my vehicle up and left it running. They shut the door and it locked with the keys in the ignition. We had to call you to unlock the vehicle. You guys came out and unlock the vehicle, thank you. However, when I asked to keep second set of keys you want to charge me a deposit Of $250 ! That’s crazy ! Really disappointing.
Awesome Jeep
Everything was great except we specifically rented a 4 wheel drive so we could get to the ski resorts. The vehicle had balled tires.
Dollar and Thrifty had rates at half the rate...asking if Rugged will match or beat the price (was told NO - but they did drop the rate by $10 a day). Still not great.
Great experience! Rugged made everything very easy and it was a great value.
Very good experience
We are a multiple repeat customer, these guys are great!
Prompt, easy polite pick up and return. A pleasure to do business with. The pick up we rented had a rattle in the dashboard but other than that all was great.