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Staff was wonderful. Vehicle exceeded expectations. Only slight issue is that we didn’t know to call for airport pickup so we waited until we worked that out.
Amazing place! Very friendly staff. Quick and easy in and out service! 10/10 would use again!
Rugged Rental was excellent. They upgraded me to a Jeep Grand Cherokee at no added cost and it was excellent.
Been using Rugged for years, no complaints.
Very competent—and friendly. So appreciate the speedy service!
Love the speed to and from the airport and the friendly staff.
I rented a Ram 1500 crew cab, 4WD, pickup trip for a Utah ski trip. I haven't driven many pick ups so I had a few questions, particularly about use of the 4WD. The folks at Rugged Rental were very helpful answering my questions. They were also super prompt picking me up and dropping me off at the Salt Lake City airport, which is only a hop and a skip away (10 minutes or less in normal traffic). All the employees that I interacted were friendly and helpful.
This was the best car rental experience I have ever had!! We were so glad to have a guaranteed 4x4 waiting for us this past weekend. I can’t say enough good things about this company and will surely come back to them next time I am in the area!! Thanks again, guys!!!
Very happy with the service I received! I rented twice in a week and very happy each time. I will rent again😊
Great service and experience