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I have rented from Rugged Rentals for a number of years and have always been satisfied with everyone that worked with me. They seem to have a great team spirit approach. I will be back again and will gladly recommend Rugged Rentals to friends and business associates.
vehicle smelled of smoke
The only bad thing I can say is that the truck tires didn’t have much tread left which was concerning in winter/mountain driving.
Best car rental company I’ve ever dealt with.
The staff was great. The problem was that it took one hour to find my vehicle.
I was at my hotel in Salt lake city. The valet pulled my vehicle up and left it running. They shut the door and it locked with the keys in the ignition. We had to call you to unlock the vehicle. You guys came out and unlock the vehicle, thank you. However, when I asked to keep second set of keys you want to charge me a deposit Of $250 ! That’s crazy ! Really disappointing.
Awesome Jeep
Everything was great except we specifically rented a 4 wheel drive so we could get to the ski resorts. The vehicle had balled tires.
Dollar and Thrifty had rates at half the rate...asking if Rugged will match or beat the price (was told NO - but they did drop the rate by $10 a day). Still not great.
Great experience! Rugged made everything very easy and it was a great value.
Very good experience