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Excellent staff, and excellent transfers. I also really appreciated the fact we had a ski rack, without even asking for one.
I was worried about renting from a company not right in the airport but everything went so smooth I’d totally use Rugged Rental again!!
A bit pricier than national car rental company, but for that you are guaranteed 4-wheel drive. SLC airport's car rental facility was a total zoo around the holidays, with long lines (except at Enterprise, for some reason). While I had to wait a little to get transit to and from the airport to the rental facility (10 minutes or so), and while it's a 5 to 10 minute drive to Rugged Rental, it was worth it. Great Jeep, perfect for going up and down snowy mountain roads: no chains required.
Vehicles were very good- we'll be back. Personnel excellent.. First Nissan van smelled like smoke- bad. Tire pressure problem was lit when we received the car, but we didn't have time to address that night.
But we exchanged the vehicle a few days later for a similar Ford van- which was perfect.
We would highly recommend Rugged Rentals.
I have used Rugged Rentals for 10 years. Outstanding firm. I forgot to have the ski rack this time and they got one from another vehicle and installed it while we waited. It was a pain for them to do this but the gentleman never complained, had a positive attitude and just got the job done.
Was extremely happy. Fast, easy, helpful, and the exact car we reserved. A great company.
I have no complaints, the guys and gals in Salt Lake City’s store were great!
The van we rented smelled like smoke but we managed. A little fabreeze and we were good to go.
It was clean and never missed a beat
Thank y’all
Eric,
Texas
Everything was perfect. We will continue to rent from Rugged Rental whenever we are in the SLC area. Love them!
Super easy pick-up from the airport.
seriously top notch all around