REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Awesome service from beginning to end. They even provided special assistance when we were running late for a flight upon returning the vehicle!
These guys went above and beyond to pick us up and make the drop off convenient. 5 stars!
We have used Rugged Rental multiple times and it is our go to place for when we visit family in Utah. We always get great service and at a great price, especially for a minivan.
We have recommended Rugged Rental to many friends and they have had the same experience.
A great company that I would rent from again.
Excellent staff, and excellent transfers. I also really appreciated the fact we had a ski rack, without even asking for one.
I was worried about renting from a company not right in the airport but everything went so smooth I’d totally use Rugged Rental again!!
A bit pricier than national car rental company, but for that you are guaranteed 4-wheel drive. SLC airport's car rental facility was a total zoo around the holidays, with long lines (except at Enterprise, for some reason). While I had to wait a little to get transit to and from the airport to the rental facility (10 minutes or so), and while it's a 5 to 10 minute drive to Rugged Rental, it was worth it. Great Jeep, perfect for going up and down snowy mountain roads: no chains required.
Vehicles were very good- we'll be back. Personnel excellent.. First Nissan van smelled like smoke- bad. Tire pressure problem was lit when we received the car, but we didn't have time to address that night.
But we exchanged the vehicle a few days later for a similar Ford van- which was perfect.
We would highly recommend Rugged Rentals.
I have used Rugged Rentals for 10 years. Outstanding firm. I forgot to have the ski rack this time and they got one from another vehicle and installed it while we waited. It was a pain for them to do this but the gentleman never complained, had a positive attitude and just got the job done.