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Let me say that EVERYTHING about my rental experience was top-notch! From the rental vehicle itself which was perfect for our use to their accommodation of allowing my son to pick up the vehicle in my place as he was arriving early, they were 100% awesome! I will be using them again and would recommend them to everyone!
Rugged Rentals is always a pleasure to work with.
Friendly, helpful, good value
Great vehicle and super nice staff members.
Cool Jeep rental
Nice large 4 x 4 vehicle but that doesn’t help much when the tires are barely legal for winter driving on snow and on ice. When returning vehicle we had to wait for an extended length of time before being shuttled to the airport. Luckily we had plenty of time.The staff was polite but could benefit from a little friendliness training. I would rent a vehicle from rugged rental again but would Demand tires with decent tire tread depth.
Every employee was so friendly and just added to the experience!!! Car was excellent and met every need. Price was better than any of those name brand companies. Highly recommend Rugged!!!
Both getting and dropping off were great expensive!
Apparently our reservation with the company did not get to the local office and we had to make a couple phone calls and wait an extra hour to get picked up. However, the staff was kind and gave us a discount for our inconvenience. They were very friendly and efficient when they arrived for us.
Awesome experience! Staff is friendly and courteous. Vehicle almost new and well maintained. Very prompt pick-up from the airport and check in. No return hassle and prompt return shuttle to airport. Definitely a 1st class operation. Will definitely do business with again.