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This was my first time renting from Rugged Rental. I had never heard of them so didn't know what to expect. It was a great experience. The price was great. They are a local/regional company so don't expect the flashiness of one of the majors. They are an off airport company so expect to wait approximately 10-15 minutes for pick-up and build that time in for return also. I very much appreciate dealing with a local, well run company also. Would definitely do business with them again!
This was my first time renting from Rugged Rental. I had never heard of them so didn't know what to expect. It was a great experience. The price was great. They are a local/regional company so don't expect the flashiness of one of the majors. They are an off airport
Great
Competitive pricing, vehicle upgraded, reasonable policies for the area (i.e gravel roads ok) . Would definitely use again.
Honest, reliable and responsible company. 2nd time renting from them and its always a joy, and very comforting to know we are in good hands. They always give me the vehicle I requested, no surprises. The cars are very clean and in great condition. Pick up is just a phone call away and the driver arrives promptly. The staff are courteous, friendly and professional. There was no wait at the counter. I highly recommend Rugged Rental to anyone visiting Salt Lake City. Wish they are in more cities.
This is the 2nd time I have rented from Rugged Rental. They always honour what they promised and set aside the model of the car I requested. The car is in clean and in great condition. Pick up is just a call away and the driver arrived quickly to pick us up. The staff are all friendly, courteous and professional. They was no surprises when I returned the car. It is. great assurance and a joy to rent from them. Very honest, responsible and responsive company.
Great experience from beginning to end. Assistant at check-in was helpful and vehicle was ready and waiting. The included cooler was a great addition, and being able to simply have one of their drivers drop us off at the airport in the van we rented was the perfect way to return. Will gladly recommend to others!
Rugged had the best rate I could find for the same vehicle. I have rented from them before and every time has been a great experience. Staff is always friendly and helpful.
Amazing Service.
Great experience.