REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Great people, awsome Pick-up. Much more then I expected in every way but price. I will definitely be renting here again when the need arises
Worked great
I needed a 4 wheel drive rental, Other agencies had vehicles that *could* have 4 wheel drive but they couldn't guarantee availability. Rugged guaranteed availability and the price was competitive. Though an off-airport location, the wait to be picked up and dropped off was short, as was the time at the customer service desk. As a bonus, they loaned us a cooler at no cost!
The staff at Rugged Rentals is fantastic and their vehicles are great!
They had the truck I requested ready and waiting for pickup. The free shuttle to and from the airport was a nice perk and was clean and very roomy.
Rugged rentals provided us with a great vehicle and also helped us out at the end of the rental period when we had a flat tyre. Great company which we would not hesitate to recommend to anyone.
The car functioned great and we had no issues. Great service from the company and would recommend to others.
The young lady who helped us when picking up the vehicle was great. Got us a selection of coolers to choose from. Very helpful. Thank you!
Tire pressures not properly set on car.
The Van was a bit dirty inside and out. Particularly the carpets, but it is a "rugged" rental and actually brought some ease to my concerns about bringing it back in less than "pristine" condition.
My only complaint would be the grinding noise of the brakes, and the wobble in the steering wheel when braking. I called to talk with someone about it, was not able to get a hold of anyone and left a message instead. No one ever responded. I was worried about doing damage to the vehicle.