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Tire pressures not properly set on car.
The Van was a bit dirty inside and out. Particularly the carpets, but it is a "rugged" rental and actually brought some ease to my concerns about bringing it back in less than "pristine" condition.
My only complaint would be the grinding noise of the brakes, and the wobble in the steering wheel when braking. I called to talk with someone about it, was not able to get a hold of anyone and left a message instead. No one ever responded. I was worried about doing damage to the vehicle.
Everything worked as planned
Everything worked as planned
Great overall experience, but a better run down of the car and it's features at pick up would've been helpful.
Great customer service! They got me out the door and on my way in no time!
I will definitely use Rugged Rental again.
Good service and vehicle as always.
We rent every year with Rugged Rental, wouldn’t rent with anyone else!!!!
every person I interacted with created a great experience. the truck was in great condition. very happy to have found a rental company that provides larger vehicles with towing capacity.