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I would recommend renting a vehicle from Rugged Rentals, the Jeep was ready when we arrived, there were no surprises with the rental charges I will rent from Rugged Rental again.
An employee named Taylor went above and beyond my expectations as a customer. He is definitely the reason why I will rent from rugged rental if I am back in Salt Lake City
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So easy, everyone was nice and helpful. Never had a better experience renting a car. And the car was fantastic (tricked out Jeep Wrangler). I'd definitely rent from these guys again and recommend them to anyone needing a car in Utah!
Rugged Rental was great. I rented b/c my truck had been stolen. RR accommodated a change in the time, were friendly and professional. Most impressive was that the police found my truck the day i picked up the rental, and Rugged Rental Staff were supportive and flexible in pricing. I have a very positive impression of the company and would easily trust them with my business in the future.
Good overall experience.
Rugged Rental has great customer service, especially when compared to some of the larger companies in the area. I like that I can reserve a specific vehicle type. They always get me checked in and out quickly, too.
Great car and a great price! Customer service was awesome! Would definitely rent from Rugged Rentals again.
Excellent rental experience with RuggedRental. The vehicle was great. I would use them again.
I called and asked if I could get a roof rack and was told they weren't availabe but when I picked up my vehicle it had a roof rack! Thanks for that. Rates were comparable to the big rental companies. My 2019 rental vehicle was in great shape.