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Great value for high quality vehicles. Bailey is a top notch employee whose Customer Service and communication skills sets this company apart from the others! We will use Rugged when we return for ski season and recommend to anyone headed to Salt Lake City!
The after hour service pick-up and return services were excellent.
Everything went very smooth. A very pleasant experience
Very friendly staff with a optimal selection.
I would recommend renting a vehicle from Rugged Rentals, the Jeep was ready when we arrived, there were no surprises with the rental charges I will rent from Rugged Rental again.
An employee named Taylor went above and beyond my expectations as a customer. He is definitely the reason why I will rent from rugged rental if I am back in Salt Lake City
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So easy, everyone was nice and helpful. Never had a better experience renting a car. And the car was fantastic (tricked out Jeep Wrangler). I'd definitely rent from these guys again and recommend them to anyone needing a car in Utah!
Rugged Rental was great. I rented b/c my truck had been stolen. RR accommodated a change in the time, were friendly and professional. Most impressive was that the police found my truck the day i picked up the rental, and Rugged Rental Staff were supportive and flexible in pricing. I have a very positive impression of the company and would easily trust them with my business in the future.
Good overall experience.