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Staff was very accommodating. I mistakenly reserved the vehicle for the day after I needed it and they took care of that. I was able to pick up the vehicle before the other drivers arrived, and add them by email. I asked for and was given a 6 1/2 hour extension on the last day no added cost. The Jeep Rubicon Unlimited is a beast on the trails around Moab!!
No complaints. Nice that they also took us to the airport.
Had to arrange my own ride at my expense. Wasn’t able to be picked up from the airport due to flight issues and had to pay for an Uber to get to the rental agency
They had the wrong vehicle ready but went out of their way to make sure the proper vehicle was prepared. I had to wait several minutes for them to do this but I was early so it all worked out in the end.
They had the wrong vehicle ready but went out of their way to make sure the proper vehicle was prepared. I had to wait several minutes for them to do this but I was early so it all worked out in the end.
The best rental agency for those who want to choose the exact model of car and not a category
I have nothing but good things to say about Rugged Rentals!
I wish Rugged had offices all over the country. They crush the competition.
We worried that we weren't renting from a National chain but feel we received much better value in the end
Great company!