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The rental process was smooth and easy. The car was excellent - a Jeep Grand Cherokee with a ski rack and all the bells and whistles.
Very friendly service. We were in the car and on the road in less time than it takes me to rent from the on-airport rental places (plus, these guys loaded our luggage for us!) Returns were similarly fast.
I am. Very satisfied with my rental. I will come here again
No comments
Outstanding service! Though our flight was delayed 3 hours, Chandler picked us up two hours after closing time! The Dodge Durango was an upgrade from the Jeep I rented. It was perfect. No hassles at any point during the in/out process. Though the location is off-site, everything was made easy and timely for us both directions at the airport. Service and value for the money...I will absolutely use Rugged again and highly recommend them to others.
Great rental experience β very happy with the customer service, rental vehicle and price. Was easy to make the reservation online and reserve a 4x4 pickup. The pickup was new, clean and ran great. We were picked up and dropped off at the airport, all went well and was easy.
They were great! They gave me a car better than the one I rented at the same cost. Very courteous, very prompt!
Excellent customer service. Easy to follow instructions. I was nervous about the place being away from the airport but the shuttle was warm, the staff was helpful loading the car and they waited for my delayed flight. I will DEFINITELY rent from Rugged again!
Great Service, Great Rental Agency, Courteous and knowledgeable staff... I would recommend this agency to everyone. Thank you for a great experience!1