REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
People are nice but we had many other issues that dominated the service.
1. Road noise. there is a gap between the sliding door and van giving horrible Road Noise.
2. The van was provided with dust, hair and air filter uncleaned.
3. Mat at Driver seat is dangerous as its not fixed.
4. usb charge points are not working @ 2 points.
5. seatbelts are stuck.
6. van Pickup has 3 sec delay.
7. For the price paid, not having leatherseats is a ripoff.
The staff was exceptionally friendly and helpful. Derrick called the day before our arrival to confirm our flight information and pick up time.
Awesome Experience
Excellent! Easy and straight forward. It seemed like the staff really cared that you have a good experience...and we did!
The airconditioner in the rear section was not adequate, not cooling well. tires had less than a third of tread. Oil change required warning came on day 1 of rental after 200 miles of driving. Tire pressure low sign came on at time of rental, and the staff inflated tires.
Thank you for the water and fast service returning the vehicle.
Staff were very nice and helpful. Car was better than expected. Included mileage was more than generous. Thanks again...you made my experience in Utah even more enjoyable.
Had a great experience with Rugged Rental, plan on using them again.
Great company! Would use them again.
Newer truck, fair rate, courteous professional staff. I will use RR again.