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When calling with question, they were kind and knowledgeable. When I arrived, they greeted me with smiles and were very helpful. They loaded my luggage into the car for me and showed me some features of the vehicle. The vehicle was much nicer than I expected. I was very happy, would rent from them again, and have already recommended them to friends. I cannot express how much I enjoyed the experience with Rugged Rentals. Thank you.
Your customer service and drivers are the best! Thank you!
We rented two vehicles from this company. Both were 1 or 2 years old. The staff were very efficient, knowledgable, and friendly. They were very flexible in changes to my reservation. The shuttle was very efficient. Renting off-site from the airport saved me $700, partly because I didn't have to pay the airport tax!! In my case, it also saved me time because the AVIS line at the airport was incredibly long; My family just had a short shuttle ride to the rental site, and there was no line!
Such a pleasant experience to rent a vehicle from Rugged Rental. Everyone we came into contact with at Rugged was helpful and friendly. Will definitely recommend to friends.
We loved our Crossroads Dodge. We had reserved a midsized car and got the big red SUV instead. There was so much road work and rain and mud in Yellowstone that we were happy to have this bigger car. When we picked the car up we did not get info on how to turn it on and had to go back in to ask. we are 68 and not familiar with newer vehicles.
The rental I got was new had less then 500 miles on it. Minus one slight hiccup, which was already being worked out when I arrived, and in a manor I should add to be the most beneficial to me the customer.
We usually rent from travelocity, but we will only rent from you when go to slc every year for our convention. We will also recommend you to our team as well.
The vehicle was in excellent shape, the whole process was easy and quick
Great check in and even better return. After hours drop off was top notch.
Very pleased with the service and vehicle. Will def rent from them in the future