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Very user friendly.
After reading some very negative comments about rental services at the Salt Lake airport, my wife came across Rugged Rentals. They had very good reviews and that convinced us to give them a try. We were NOT disappointed. Every associated of Rugged Rentals was courteous, and helpful. The exact car we reserved was waiting for us. They moved our bags to the car for us and drove us back to the airport in the rental upon return. This made moving bags far more efficient. We will use them again.
We were very impressed that they had our car waiting for us upon arrival ready to drive out of the front of the parking lot! They did a great job.
It was a pleasure renting from them!
Fast pickup from airport. Agent loaded our luggage in the Jeep. The Jeep was in mint condition. Return was quick and flawless. Agent took us to our hotel. Have used Rugged Rental before and will do so again.
We are repeat customers. This company provides consistently high value to the car rental business.
Staff was friendly, picked us up fast from airport.
They were so fast!! Loved the experience, and the car was great. No pressure to upgrade, I loved it.
A+ service, will use again
Very good! Very happy with our choice.