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Our flight was delayed, the employees stayed 15 minutes late which was great, but their attitudes could not have been better. So very nice and accommodating. I will rent from no one else in SLC.
I thought I was getting a grand Cherokee not a latitude- it was a little underpowered in the mountains
The staff was exceptional and overall experience was very good
Thx - great experience!
Easy and quick pick up and drop off. The staff was fantastic.
Awesome rental!
All the employees from the shuttle to the checkout were courteous and very helpful!
We had requested a ski rack on the car that was not installed,but because one in our party ended up not coming on the trip the car ended up being big enough without it. They did offer to install a rack , but it should have just been done prior to pick up. Others than that,the entire experience was really quite good.
This was the first time using Rugged Rental and we were very pleased. We were picked up at the airport 5 minutes after calling and the off site location was close by. We were greeted by a very friendly gal who got us on the road quickly. As well, the return was very easy and we were immediately shuttled back to the airport. We will rent from them again and recommend
Great company second rental with them I will be back and refer them business for sure..Eric
Great staff and easy rental experience.